Quadient AP bills for the number of invoices received during a certain timeframe. Whether an invoice is billed during that timeframe is decided by the invoice's Received Date in Quadient AP. The Received Date is coded to an invoice automatically when it first reaches the New tab and can not be edited or removed.
Follow the below steps to compare the Quadient AP invoice totals with the Sage invoice.
Close your Browser completely.
Change your computer time zone temporarily to UTC -4. To do this in Windows, search for "time" from the start menu/settings and open up the "Change your start time" settings. Set the Time Zone to UTC-04:00. You will notice that your computer time will change as well.
Reconciling your billing total with Quadient AP
Use the Received Date filter in the Search tab to view all invoices that were received during a certain timeframe.
Note that there may be a slight variance due to timezones or invoices deleted during this timeframe. Quadient AP will not charge for invoices deleted within the billing cycle. For any billing-related queries, please reach out to your Customer Success Manager.
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