Quadient AP Support observes the following Canadian public holidays. The support team will be at either limited staffing or full closure on public holidays. A small number of staff are available for urgent requests on limited staffing days. Quadient AP Support is closed on Christmas Day and New Year's Day. Our full team will resume from 06:00 PST the next business day following a public holiday.
Date | Holiday | Support Team Capacity |
| Monday, January 2, 2023 | New Year's Day | Limited Staffing |
| Monday, February 20, 2023 | Family Day | Limited Staffing |
| Friday, April 7, 2023 | Good Friday | Limited Staffing |
| Monday, May 22, 2023 | Victoria Day | Limited Staffing |
| Monday, July 3, 2023 | Canada Day | Limited Staffing |
| Monday, August 7, 2023 | BC Day | Limited Staffing |
| Monday, September 4, 2023 | Labour Day | Limited Staffing |
| Monday, October 2, 2023 | National Day for Truth and Reconciliation | Limited Staffing |
| Monday, October 9, 2023 | Thanksgiving | Limited Staffing |
| Monday, November 13, 2023 | Remembrance Day | Limited Staffing |
| Monday, December 25, 2023 | Christmas Day | Full Closure |
| Tuesday, December 26, 2023 | Boxing Day | Limited Staffing |
| Monday, January 1, 2024 | New Year's Day | Full Closure |
Quadient AP Payment Providers
Quadient AP Payment Providers observe the following Canadian and US public holidays. Payments released on Canadian or US public holidays will be processed on the next business day.
Date | Holiday | Payment Providers Affected |
| Monday, January 2, 2023 | New Year's Day (CAD/US) | SmartPayables, Nvoicepay, Comdata, Versapay, & Cambridge |
| Monday, January 16, 2023 | MLK Jr Day (US) | SmartPayables, Nvoicepay, Comdata, Versapay, & Cambridge |
| Monday, February 20, 2023 | Family Day (CAD) / President's Day (US) | SmartPayables, Nvoicepay, Comdata, Versapay, & Cambridge |
| Friday, April 7, 2023 | Good Friday (CAD) | Versapay & Cambridge |
| Monday, May 22, 2023 | Victoria Day (CAD) | Versapay & Cambridge |
| Monday, May 29, 2023 | Memorial Day (US) | SmartPayables, Nvoicepay, Comdata, Versapay, & Cambridge |
| Monday, June 19, 2023 | Juneteenth National Independence Day (US) | SmartPayables, Nvoicepay, Comdata, Versapay, & Cambridge |
| Monday, July 3, 2023 | Canada Day (CAD) | Versapay & Cambridge |
| Tuesday, July 4, 2023 | Independence Day (US) | SmartPayables, Nvoicepay, Comdata, Versapay, & Cambridge |
| Monday, August 7, 2023 | BC Day (CAD) | Versapay & Cambridge |
| Monday, September 4, 2023 | Labour Day (CAD/US) | SmartPayables, Nvoicepay, Comdata, Versapay, & Cambridge |
| Monday, October 2, 2023 | National Day for Truth and Reconciliation | Versapay & Cambridge |
| Monday, October 9, 2023 | Thanksgiving (CAD) / Columbus Day (US) | SmartPayables, Nvoicepay, Comdata, Versapay, & Cambridge |
| Monday, November 13, 2023 | Remembrance Day / Veteran's Day (CAD/US) | SmartPayables, Nvoicepay, Comdata, Versapay, & Cambridge |
| Thursday, November 23, 2023 | Thanksgiving (US) | SmartPayables, Nvoicepay, Comdata, Versapay, & Cambridge |
| Monday, December 25, 2023 | Christmas Day (CAD/US) | SmartPayables, Nvoicepay, Comdata, Versapay, & Cambridge |
| Tuesday, December 26, 2023 | Boxing Day (CAD) | Versapay & Cambridge |
| Monday, January 1, 2024 | New Year's Day (CAD/US) | SmartPayables, Nvoicepay, Comdata, Versapay, & Cambridge |
Invoice Verification
Quadient AP's Rossum and Invoice Verification teams observe the following Canadian public holidays. All invoices sent for coding on the business day prior to a public holiday will be coded for the next following business day.
Date | Holiday |
| Monday, February 20, 2023 | Family Day |
| Friday, April 7, 2023 | Good Friday |
| Monday, September 4, 2023 | Labour Day |
| Monday, 9th October 2023 | Thanksgiving |
| Monday, December 25, 2023 | Christmas Day |
| Monday, January 1, 2024 | New Year's Day |
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