Reset a purchase order

Modified on Thu, 23 Feb, 2023 at 9:49 AM

If you need to edit a purchase order after it has been submitted for approval [PA], has been approved [PO] or has been closed [CL], you can reset the purchase order.


  • In order to edit the closed purchase order [CL], it first needs to be re-opened [PO] and then reset [RE].

  • If the Reset option is greyed out, it indicates a the the PO is matched to an invoice. In this case please remove the purchase order link from the invoice. Learn more.


STEP 1: Open the details view of the purchase order
 You can select the purchase order either by double clicking on the line or the pencil icon.

STEP 2: Reset the purchase order

Go to 'Action' dropdown and select 'Reset Purchase Order'

Adding a comment is mandatory when you reset the purchase order. After you have added a comment, click 'Reset'.

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