How to ignore images in the Document Inbox - NextGen

Modified on Fri, 22 Sep, 2023 at 12:12 PM

This article relates to the Quadient AP NextGen UI, which is being released to our customers on a rolling basis. To learn more about the NextGen UI, please reach out to your Customer Success Manager.

Sometimes non-invoice images such as email signatures, social media icons etc. reach the Document Inbox. The Ignore this Document function allows you to remove the document from the inbox and prevent it from appearing in the future.

How to use the Ignore this Document feature

Highlight the non-invoice images and under the three dots in the top-right corner select Ignore. Up to 100 images can be ignored in one batch.

If you incorrectly mark a document as ignored, upload the document manually into Document Inbox. You can find the steps to do this and more information on Document Inbox here.

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