QBO Sync Error - "Refresh OAuth 2 Access token with Refresh Token failed."

Modified on Thu, 23 Feb 2023 at 02:34 PM

To resolve this error, a System Administrator will need to complete the following steps. Please ensure to have your QuickBooks Admin username and password to hand.

  • Go to Settings.

  • Select ERP Management.

  • Under Legal Entity, select the Legal Entity that is receiving this error.

  • Under ERP Properties, select Disconnect from QuickBooks Online.

  • Once this has completed select Connect with QuickBooks Online. This will prompt you to enter your QuickBooks Admin username and password.

  • Export your invoices/payments in Sync Error as Data again, and run another sync.

If the error persists please contact our support team at support@beanworks.com.

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