Overview

Invoices come in multiple file formats. Currently Beanworks the five following invoice file formats:

• .pdf
  

• .jpeg or .jpg

• .png

• .tiff

• .gif
  

Please note Beanworks does not accept files in formats other than those stated above. This includes .doc files and files generated from Excel such as .csv or .xlsx. These files will need to be converted before they are sent to Beanworks.  

PDF Specifics

There are some specific requirements for .pdf files to be processed by Beanworks. Please review the below points if you are having issues sending .pdf files to Beanworks. 

• Password-protected .pdf files are not accepted by Beanworks. 
• Editable .pdf files, such as those created from Docusign, are not accepted by Beanworks.

For password-protected or editable.pdf invoices, please save a new copy of the invoice before sending it to Beanworks. We recommend using the Print to PDF function in your browser or PDF viewer to do this. 

If you continue to have issues uploading invoices to Beanworks, please contact our team at support@beanworks.com.