How to reset a purchase order - NextGen

Modified on Thu, 22 Feb 2024 at 04:07 PM

This article relates to the Quadient AP NextGen UI, which is being released to our customers on a rolling basis. To learn more about the NextGen UI, please reach out to your Customer Success Manager.

Purchase Order Administrators and System Administrators can reset purchase orders. The purchase order must be unmatched from any invoices before it can be reset. Learn more about resetting purchase orders here.

Reset a purchase order

Navigate to the purchase order details view. Under the Actions menu, select Reset Purchase Order. 

You will be prompted to leave a comment explaining why the purchase order must be reset. Click Reset to move the purchase order to Reset status in the In Progress tab. 

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