Quadient Hub User Management - Absence Management

Modified on Mon, 10 Jul 2023 at 04:32 PM

Quadient is excited to expand its Hub access to Quadient AP users. With this comes a new, revamped User Management experience. This feature is available on both Classic and NextGen versions of the Quadient AP UI. 

Access to the Quadient Hub is being released on a rolling basis. You will be notified by your Customer Success Manager when it is your time to move to the Hub. If you're not using the Hub, check out our articles on User Management here. To learn more about the Quadient Hub, check out our article here.

Absence Management

The Absence Management feature allows users to set a substitute approver while they are out of the office. This feature is available for the Invoice and Purchase Order module. Users with the following roles can set their own substitute approver in the Absence Tab:

  • Invoice Approver
  • Invoice Administrator
  • Purchase Order Approver
  • Purchase Order Administrator

System Administrators can set their own substitute approvers, and set substitute approvers for other users. 

How to set a substitute approver

In My Profile, navigate to the Absence tab. Here you can set a substitute approver for yourself or see any active substitutes. 

The following information must be added to set a substitute approver:

  • From Date: This is the date the absence starts
  • To Date: This is the date the absence ends
  • Invoice/Purchase Order Module: Select the substitute approver from the list of applicable users. This list is filtered by users who are also Invoice/Purchase Order approvers and have the same Legal Entity or Org Unit access as the absent user. 

Separate substitutes can be set for the Invoice and Purchase Order Modules. Substitutes can not be set for a module that the absent user does not have access to. 

How to remove a substitute approver

To remove a substitute approver before the absence date is over, navigate to the Absence tab and click Reset.


For advice on how to set up substitute approvers, contact your Customer Success Manager. For any issues you encounter when enabling substitute approvers, please reach out to our Support team.

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