REPAY Onboarding Process

Modified on Thu, 27 Jul 2023 at 09:08 AM

Starting June 2023, Quadient AP is delighted to offer a payment processing integration with REPAY. REPAY represents a game-changing solution for your payment processing needs, and we are excited to share this news with you. Continue reading below to learn more about REPAY's onboarding requirements, or reach out to your Customer Success Manager for more tailored information.

REPAY onboarding process for Quadient AP clients

REPAY requires the following three documents to onboard your Legal Entity(s). 

  • Certificate of Incorporation or Proof of Registration 
    • Such as a W9 signed within the last 90 days 
  • Share Certificate or Beneficial Ownership Org Chart 
    • Must identify & verify any and all beneficial owners - corporate and natural - up to all of those individuals holding 25% or greater interest or control
  • Bank Account Verification 
    • Such as a voided cheque, bank statement or account verification on bank letterhead

These documents can be shared with your Customer Success Manager to begin the onboarding process. Your Customer Success Manager will confirm with you once your application is initiated. They will be in contact if they have any additional questions or require any additional information. 

REPAY's OLA (Online Application) process

As part of the onboarding process, you will be sent a link to REPAY's OLA (Online Application). The Quadient AP Payment Admin team will complete some of this application based on the information you provided, before sending it over to you. Once you complete the application, REPAY's estimated processing time is 3-5 business days. The Quadient AP Payment Admin team may reach out to you during this time if there are any additional requests from REPAY. 

The Payment Admin team will reach out to you once your onboarding is completed, and your Customer Success Manager will be in contact to schedule training. 

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