REPAY Vendor Enrollment Requirements

All applicable vendors will be enrolled for REPAY during your onboarding process. Applicable vendors are vendors that are active and have the following information in QAP:

• Name
• Street
• City
• State/Province
• Zip/Postal Code
• Country
• Phone Number
• Email

If any of this information is missing, ensure that it is added to the vendor in your ERP and then run a sync with QAP.

Enrolling New Vendors to REPAY

Any new vendors synced into QAP will be automatically enrolled with REPAY, so long as they meet the above criteria. REPAY will reach out to the vendor when their first payment is released to enroll them in ACH or VCC. If the vendor declines or can't be reached, they will be paid via print cheque. 

Name on Check Field

Please note that the Name on Check field is not used by REPAY. REPAY only reads the Name field from the vendor details.

Vendor Name Updates

REPAY can not change a vendor's name once they are registered in their system. If a vendor changes their name, please create a new vendor in your ERP.