How to Force an Export - NextGen

Modified on Wed, 03 Apr 2024 at 02:03 PM

This article relates to the Quadient AP NextGen UI, which is being released to our customers on a rolling basis. To learn more about the NextGen UI, please reach out to your Customer Success Manager.

The Force Export feature lets you regenerate an export file to try to sync it with your ERP again. This is best used when the sync process fails while syncing invoices to your ERP, or to resolve specific sync errors. 

Warning: This feature does not speed up creating the export file. Using the Force Export feature in situations other than those mentioned above may lead to duplicate sync errors. If you are unsure when to use this feature, please reach out to your System Administrator.

Forcing an Export

In the Ready to Export tab click on View Exports. Locate the export batch and click the Force button. 

Confirm the action by clicking Force Export in the pop-up window. 

The export batch will be generated again. You can run another sync once you see the Ready to Sync message in View Export menu. 


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