For Desktop integrations, invoice data is generated after exporting. This data is synced to the ERP when you run a sync. The data is not created immediately, which means you may need to wait a few minutes between exporting a batch of invoices and running a sync.
When you export invoices from QAP to your ERP, our Web Client will send that data to our servers via SFTP where they will be held until a sync is triggered. This process may take a few minutes so you will want to check that the files have been successfully Sent to FTP first before triggering a sync. Otherwise, they may not get synced to your ERP.
Checking if Invoices are Ready to Sync
Once you have exported an invoice or a batch of invoices you can see the status of the file(s) in the View Exports menu of the Ready to Export tab. When the batch is ready, the message 'Ready to sync' will show beside the batch information.
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