How to check your invoice processing amounts in Quadient AP

Modified on Mon, 14 Aug 2023 at 11:24 AM

Quadient AP uses a tier-based system for invoice billing. This means you are billed for a certain number of invoices during a specific time frame. Use the guide below to track your invoice processing numbers. For any billing-related queries, please reach out to your Customer Success Manager.

How to check your invoice processing amounts

Quadient AP uses the Received Date to track when invoices reached the system. The Received Date is automatically when an invoice reaches the In Progress tab and can not be edited or removed.  

Classic UI

In the Search tab, create a new Filter. Select 'Received' from the filter dropdown list and enter the dates. Depending on your plan, you are billed on either a monthly or annual bases. 

Click Search to view all invoices in this date range. 

NextGen UI 

In the All tab, use the Received Date filter to view all invoices in a specific timeframe. 

Deleted invoices

Please note that invoices deleted during the same period they were received will not be counted toward your plan. Invoices deleted outside of the time period will be included. By default, invoices in Deleted status are not included when running filtered searches. 

For example, an invoice received on July 5th and deleted on July 24th will not be included in your monthly plan. If the invoice was received on July 5th but not deleted until the following month, it will be included in your monthly plan. 

What happens if I hit my plan limit? 

Quadient AP will not stop you from processing invoices if you reach your plan limit. However, you may be charged for additional invoices. Contact your Customer Success Manager if you have any questions about your plan limit or invoice overages. 

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