How to Delete a Payment

Modified on Fri, 28 Jul 2023 at 11:53 AM

Payment Administrators and System Administrators can delete invoices. You must be the payment owner, and the payment must be in In Progress, Reset, or Rejected status to be deleted. 

Delete a payment

Open the payment, and assign yourself as the owner if you are not already. Click Actions, and select Delete Payment. Click Confirm to delete the payment. Deleted payments return to the Payment Create tab.

Payments in Approved status must be reset before they can be deleted. Payments in Released, Paid, Sync Error, and Exported status can not be deleted and must be voided instead. 

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