How to Submit a Request to QAP Support

Modified on Thu, 23 Apr at 10:42 AM

Requests to QAP support can be submitted through one of the following methods:

Clicking Help in-app.
Using the submit request form.
Emailing support@beanworks.com.

Our support team will be happy to help with any product queries or troubleshooting assistance. For account-specific queries such as billing or plan requests, please reach out to your Customer Success Manager.

In-App Help

Click Help in the top right corner of QAP to open the Help Center menu. The Help Center menu includes helpful links to the Product Feedback portal and to support articles. To submit a ticket, click on Contact Support.

The submission form will prompt you to fill in information about your request. The fields marked with an asterisk are required to submit your request.

Name
Email*
ERP*
Subject*
Description*

You can add up to five additional files when submitting your ticket. After submitting your ticket, you will receive an automated email confirming your ticket has been received. All responses from our support team will be sent to the email address you included in the submission form.