This guide highlights all public holidays observed by the Quadient AP Technical Support team, as well as our payment partners and invoice verifiers.
Quadient AP Technical Support
Quadient AP Support observes the following Canadian public holidays. The support team will be at either limited staffing or full closure on public holidays. A small number of staff are available for urgent requests on limited staffing days. Quadient AP Support is closed on Christmas Day and New Year's Day. Our full team will resume from 06:00 PST the next business day following a public holiday.
Date | Holiday | Support Team Capacity |
| Monday, January 1, 2024 | New Year's Day | Full Closure |
| Monday, February 19, 2024 | Family Day | Limited Staffing |
| Friday, March 29, 2024 | Good Friday | Limited Staffing |
| Monday, May 20, 2024 | Victoria Day | Limited Staffing |
| Monday, July 1, 2023 | Canada Day | Limited Staffing |
| Monday, August 5, 2024 | BC Day | Limited Staffing |
| Monday, September 2, 2024 | Labour Day | Limited Staffing |
| Monday, September 30, 2024 | National Day for Truth and Reconciliation | Limited Staffing |
| Monday, October 14, 2024 | Thanksgiving | Limited Staffing |
| Monday, November 11, 2024 | Remembrance Day | Limited Staffing |
| Wednesday, December 25, 2024 | Christmas Day | Full Closure |
| Thursday, December 26, 2024 | Boxing Day | Limited Staffing |
| Wednesday, January 1, 2025 | New Year's Day | Full Closure |
Quadient AP Payment Providers
Quadient AP Payment Providers observe the following Canadian and US public holidays. Payments released on Canadian or US public holidays will be processed on the next business day.
Date | Holiday | Payment Providers Affected |
| Monday, January 1, 2024 | New Year's Day (CAD/US) | All Payment Providers |
| Monday, January 15, 2024 | MLK Jr Day (US) | SmartPayables, Nvoicepay, Repay, Comdata, & Cambridge |
| Monday, February 19, 2024 | Family Day (CAD) / President's Day (US) | All Payment Providers |
| Friday, March 29, 2024 | Good Friday (CAD) | Versapay & Cambridge |
| Monday, May 20, 2024 | Victoria Day (CAD) | Versapay & Cambridge |
| Monday, May 27, 2024 | Memorial Day (US) | SmartPayables, Nvoicepay, Comdata, Repay, & Cambridge |
| Wednesday, June 19, 2024 | Juneteenth National Independence Day (US) | SmartPayables, Nvoicepay, Comdata, Repay, & Cambridge |
| Monday, July 1, 2023 | Canada Day (CAD) | Versapay & Cambridge |
| Thursday, July 4, 2024 | Independence Day (US) | SmartPayables, Nvoicepay, Comdata, Repay, & Cambridge |
| Monday, August 5, 2024 | BC Day (CAD) | Versapay & Cambridge |
| Monday, September 2, 2024 | Labour Day (CAD/US) | All Payment Providers |
| Monday, September 30, 2024 | National Day for Truth and Reconciliation (CAD) | Versapay & Cambridge |
| Monday, October 14, 2024 | Thanksgiving (CAD) / Columbus Day (US) | All Payment Providers |
| Monday, November 11, 2024 | Remembrance Day / Veteran's Day (CAD/US) | All Payment Providers |
| Thursday, November 28, 2024 | Thanksgiving (US) | SmartPayables, Nvoicepay, Comdata, Repay, & Cambridge |
| Wednesday, December 25, 2024 | Christmas Day (CAD/US) | All Payment Providers |
| Thursday, December 26, 2024 | Boxing Day (CAD) | Versapay, & Cambridge |
| Wednesday, January 1, 2025 | New Year's Day (CAD/US) | All Payment Providers |
Invoice Verification
Quadient AP's Rossum and Invoice Verification teams observe the following Canadian public holidays. All invoices sent for coding on the business day prior to a public holiday will be coded for the next following business day.
Date | Holiday |
| Monday, February 19, 2024 | Family Day |
| Friday, March 29, 2024 | Good Friday |
| Monday, September 2, 2024 | Labour Day |
| Monday, October 14, 2024 | Thanksgiving |
| Wednesday, December 25, 2024 | Christmas Day |
| Wednesday, January 1, 2024 | New Year's Day |
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