Sage 50 CA Sync Error - Cannot open company file 'C:\Users\Public\Documents\Simply Accounting\2023\Samdata\Enterprise\Universl.SAI'. The file is currently used by another application.

Modified on Wed, 29 Nov 2023 at 11:25 AM

Occasionally when syncing invoices from Quadient AP into Sage 100, you may receive the sync error message:

'Connection error for Sage 50 Canada company "C:\Users\Public\Documents\Simply Accounting\2023\Samdata\Enterprise\Universl.SAI" : Beanworks.SyncTool.Abstraction.Infrastructures.Exceptions.SerializableException: Cannot open company file 'C:\Users\Public\Documents\Simply Accounting\2023\Samdata\Enterprise\Universl.SAI'. The file is currently used by another application.'



How to resolve this sync error

This error occurs when a user is logged into Sage 50 CA in Single-User Mode when you try to run a sync. To resovle this error, ensure that the user is logged into Sage 50 CA in Multi-User Mode. 


Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article