Sage AP Automation Billing - 1st year subscription

Sage AP Automation subscription fees are billed by Sage for customers in the first year of their account. Billing information is submitted by Quadient AP Automation to Sage who then processes and issues the invoice. Effective November 1, 2022, Quadient AP inherited the account renewal and billing process for Sage AP Automation customers for customers renewing their Sage AP Automation subscription. You can find out more about this process here.

Payment transaction fees (non-Nvoicepay) and the Expense module are billed directly by Quadient AP. For example, if you are a Sage AP Automation customer who uses the Expense module, you will receive an invoice for your subscription from Sage, and an invoice for the Expense module from Quadient AP. 

Invoice Copies

• For subscription invoices, please call Sage directly at 1-866-996-7243

• For Payment transactions and Expense module invoices issued by Quadient AP, please reach out to [email protected]

Update Payment Information

• For subscription invoices, visit Sage's Global Resources Centre for general account maintenance and to update your payment information. Note this method is only available if paying by credit card.

• You can contact a Sage representative directly on the below numbers:

Sage 300: 1-877-336-4038

Sage 100: 1-888-721-8989

Sage 50 US: 1-866 -290-7385

Sage 50 CA: 1-866- 874-5813

• For Payment transactions and Expense module invoices issued by Quadient AP, contact [email protected] to update your payment method.