Sage AP Automation Billing – Customers billed directly by Quadient AP Automation

As part of our ongoing partnership with Sage and to improve our customer experience, Quadient Accounts Payable by Beanworks inherited the account renewal and billing process for Sage AP Automation, effective November 1, 2022. There will be no changes to your existing Sage ERP or Sage AP Automation functionality.

Once onboarded to the Quadient Accounts Payable by Beanworks billing system, upon your first year Sage AP Automation renewal date, you will begin to receive invoices for Sage AP Automation directly from Quadient Accounts Payable by Beanworks instead of Sage.

Invoicing

Invoices are issued by Quadient CXM Canada Inc. which is a legal entity affiliated with Quadient Accounts Payable by Beanworks. 

• Invoices are sent from the email no-reply@quadientfinance.net
• Please add this email to your inbox to ensure invoices are not sent to your junk folder
• To request invoice copies and/or update the billing contact on file please email ap.csm@quadient.com 

Payment

We require all customers to sign up for automatic credit card payments. After receiving your first invoice from Quadient Accounts Payable by Beanworks, a second email will be sent requesting your payment information and enabling you to sign up for autopay.

• This email will be sent from ap.accounting@quadient.com with the subject line: IMPORTANT Transition Related to Your Sage AP Automation Invoices"
• Please add this email to your inbox to ensure invoices are not sent to your junk folder
• To update payment information or the billing contact on file, please email ap.csm@quadient.com

Tax Status

If you are a tax-exempt organization, please send your relevant tax documentation which certifies your tax-exempt status to ap.csm@quadient.com. Your information will then be validated to ensure correct invoice preparation.

W9 Form

Quadient Accounts Payable by Beanworks is covered by the W9 for Quadient CXM. You can download the W9 form here.