Quickbooks Desktop Sync Error - "Quickbooks found an error when parsing the provided XML text stream.”

Modified on Thu, 4 May, 2023 at 2:10 PM

Cause

You may have a special character in a field that Quickbooks cannot process. This often happens in the line item description field so this is the first area we suggest you review. The following character can cause this error:

  • &

  • -

  • <

  • >

  • \

  • /

  • "

  • %

  • *

  • ~

Resolution

If you find the invoice has a special character in this field please reset ("Actions" -> "Reset") the invoice and remove the special characters.

Note: If you are importing Purchase orders from Quickbooks into Beanworks then please instruct your PO creators not to use special characters in the line item description fields. As the PO line item description field will accept special characters while the invoice line item description does not.


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