How to Mark Invoices as Paid or Unpaid

QAP's Invoice module allows you to mark invoices as paid or unpaid. This feature allows you to move an invoice to or from the Payment Create tab without needing to sync payment information from your ERP. 

Please note that this feature is only available for users with the Payments module enabled. To learn more about the Payments module, please contact your Customer Success Manager. 

This feature has the following requirements:

• You are using the Payment module.
• The invoice is in Exported status.
• The vendor on the invoice is enabled for at least one payment method.

Invoice Administrators and System Administrators can mark invoices as paid or unpaid. Invoice Administrators must also be the invoice owner to mark it as paid or unpaid. 

Additionally, for the Mark Invoice as Unpaid feature, this option may be greyed out if you have a payment associated with the invoice. The payment will need to be voided before any further actions can be taken. Please reach out to our Support team for assistance with voiding payments.

Marking Invoices as Paid or Unpaid

To do this:

1. Open the invoice detail view. 
2. Click Actions and select Mark Invoice as Paid or Mark Invoice as Unpaid.