How to Disable a User

Disabling a user prevents them from accessing QAP. To do this:

1. Go to Settings | User Management 
2. Select the user and select Profile
3. Click Disable

To re-enable a user, follow the same steps and click Enable.

Disabling Users Assigned to Transactions

Users can be disabled while they are the owner of one or more transactions. Before or after a user is disabled, you must ensure that all of their transactions are reassigned.

Disabling Users in Approval Channels

Users cannot be disabled if they are in one or more approval channels. In the following example, user Test User cannot be disabled as they are assigned to approval channels Payments Group 1 and Payments Group 2. The user must be removed from these channels before their profile can be disabled.

Disabling Substitute Approvers

Users cannot be disabled if they are a substitute approver for another user. In the following example, user Test User cannot be disabled as they are substitute approver for user System Admin. Assign a new substitute approver for System Admin to disable Test User's profile.