You're receiving this error since your invoice does not meet the criteria of any approval channels. Approval channels dictate who invoices go to for approval.

The first area you should check is the invoice coding, it's possible you missed a piece of coding which is important. Often approval channels are built with Org Units as the criteria for the channel. So please ensure you've coded this information to the invoice.

Since approval channels are controlled by your system admin, you might need to ask them to review the approval channel. It's possible a channel is configured incorrectly or there is no channel in place for the invoice you're trying to submit for approval.

If you're a System Administrator and you're unsure why the invoice won't submitt for approval. Contact and we'll take a look for you.

To learn more about approval channels and how they work, please check out the following article.