For Sage ERP systems, QAP subscription fees are billed by Sage for customers in the first year of their account. Subsequent subscriptions will be billed directly by QAP. You can find out more about this process here.
Payment transaction fees and the Expense module are billed directly by QAP. For example, if you are a QAP customer who uses the Expense module, you will receive an invoice for your subscription from Sage, and an invoice for the Expense module from QAP.
Invoice Copies
For subscription invoices, please call Sage directly at 1-866-996-7243
For Payment transactions and Expense module invoices issued by QAP, please reach out to ap.accounting@quadient.com
Update Payment Information
For subscription invoices, visit Sage's Global Resources Centre for general account maintenance and to update your payment information. Note that this method is only available if paying by credit card.
You can contact a Sage representative directly at the numbers below:
Sage 300: 1-877-336-4038
Sage 100: 1-888-721-8989
Sage 50 US: 1-866 -290-7385
Sage 50 CA: 1-866- 874-5813
For Payment transactions and Expense module invoices issued by QAP, contact ap.accounting@quadient.com to update your payment method.
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