Sage Intacct Sync Error - 'You do not have permission for API operation QUERY on objects of type X'

Modified on Tue, 23 May, 2023 at 4:18 PM

Quadient AP utilises a Web Services user to connect to Sage Intacct. This user requires a specific set of permissions to sync Sage Intacct and Quadient AP successfully. If a specific list is missing the required permission, you will receive the sync error message 'You do not have permission for API operation QUERY on objects of type X'.



How to resolve this sync error

The error message will highlight which list is missing the required permission. In the example above the error is regarding the Employee list, as it specifies objects with the type 'employee'.  A Sage Intacct administrator can update the permissions for the Web Services user. Once updated, run another sync with Quadient AP. The full list of permission required for the Web Services user can be found in the Sage Intacct connection guide here.

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