Sage 100 Sync Error - Error: Multiple exceptions occurred! * × A Warehouse could not be found with these attributes: {"WarehouseCode":"***"}!

Modified on Mon, 16 Oct 2023 at 04:11 PM

Warehouse is a mandatory list item in Quadient AP when coding Purchase Orders. This Sync Error message relates to imported Purchase Orders syncing from Sage 100 to Quadient AP.

Error Message Cause

Quadient AP imports Warehouse items in the following statuses from Sage 100:

  • Active 
  • Inactive
  • Null 
  • Restricted (Restricted Warehouse list items appear as Active in Quadient AP) 

When a Purchase Order is coded to a Warehouse list item that is not active in Quadient AP, you will receive the error Error Message: Multiple exceptions occurred! * × A Warehouse could not be found with these attributes: {"WarehouseCode":"***"}!. This error will prevent the Purchase Order from syncing into Quadient AP.  

Error Message Resolution

Run a backdated sync to a date prior to when the Warehouse list items were first created. You can find this information in Sage 100 with the following steps: 

  • In Library Master - Utilities, open Data File Display and Maintenance
  • Click the folder icon beside the File Name field to open the file explorer
  • Select the necessary file path. For the Warehouse list, the file path is MAS90 > MAS_ABX > IMABX > IM_Warehouse.M4T
  • Scroll down to the DateCreated$ line. The date is in YYYYMMDD format. 

To run a backdated sync in Quadient AP, navigate to the SmartSync Menu. Ensure that the PO & Receivings Sync From Date toggle is on, and click the calendar icon to select the date. Click Sync to run the sync.  

Once the Warehouse list items have synced successfully, run an additional backdated sync to ensure that the Purchase Order information syncs as well.  If you continue to have issues, please reach out to our Support team for further assistance.

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