Error submitting for approval - No Approval Channels match line items

Modified on Thu, 23 Apr at 12:12 PM

The error message 'No Approval Channels match line items' means that there is no active Approval Channel that matches the invoice coding. Without an Approval Channel to flow through, the invoice can not move from In Progress to Approved status. 


How to Resolve this Error

On submitting the invoice for approval, the error message will pop up informing you that there are no matching Approval Channels. System Administrators can click 'Configure' to go to the Approval Channels menu in Settings to review the channels. 

Typically this error occurs when a new list item such as a Vendor or G/L Account is added to your ERP but not added to an Approval Channel in QAP, or when your invoice total exceeds an Approval Channel's range. If you are unsure how to modify your Approval Channels, check out our guide here or contact your Customer Success Manager.

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