Access to the Quadient Hub is being released on a rolling basis. You will be notified by your Customer Success Manager when it is your time to move to the Hub.
How to create a new user in QAP
System Administrators can create new users in QAP. Navigate to the Settings menu, and click User Management. In the Users view, click the blue New User button.
The steps to create a new user differ depending on whether you're on the Quadient Hub or not. Both workflows are explained below:
Non-Hub Users
In the Invite User window, you will be prompted to fill in the following information:
- First Name
- Last Name
- Home Org Unit
- Accessible Org Unit (if required)
- Role
- Password
- This is a one-time password. The new user must update their password when they log in to QAP for the first time.
Click Invite User to add them to QAP. The user can now log in here.
Hub users
In the Invite User window, you will be prompted to fill in the following information:
- First Name
- Last Name
- Home Org Unit
- Accessible Org Unit (if required)
- Role
Click Invite User to add them to QAP. If you receive an error message that the user failed to be added, please reach out to our Support team here.
New Hub users will receive a welcome email from QAP shortly after their account is created. They will be prompted to log in to view the Quadient Hub Login Portal using the temporary password provided. The steps to log in to QAP via the Quadient Hub Login Portal can be found here.
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