Quadient Hub User Management - How to create a user

Modified on Mon, 10 Jul 2023 at 04:31 PM

Quadient is excited to expand its Hub access to Quadient AP users. With this comes a new, revamped User Management experience. This feature is available on both Classic and NextGen versions of the Quadient AP UI. 

Access to the Quadient Hub is being released on a rolling basis. You will be notified by your Customer Success Manager when it is your time to move to the Hub. If you're not using the Hub, check out our articles on User Management here. To learn more about the Quadient Hub, check out our article here.

How to create a new user in Quadient AP

System Administrators can create new users in Quadient AP. Navigate to the Settings menu, and click User Management. In the Users view, click the blue New User button.

In the Invite User window, you will be prompted to fill in the following information:

  • First Name
  • Last Night
  • Home Org Unit
  • Accessible Org Unit (if required)
  • Role

Click Invite User to add them to Quadient AP. If you receive an error message that the user failed to be added, please reach out to our Support team here.

How to activate your new Quadient AP account

New users will receive a welcome email from Quadient AP shortly after their account is created. They will be prompted to log into view the Quadient Hub Login Portal using the temporary password provided. The steps to log in to Quadient AP via the Quadient Hub Login Portal can be found here.

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