Sage 300 sync error - NonInventoryInvoice at line: Invoice line descriptions cannot be longer than 60 characters!

Modified on Thu, 18 May 2023 at 02:32 PM

Sage 300 allows a maximum of 60 characters in the invoice line description. If an invoice with more than 60 characters in the line description field is exported to Sage 300, you will get the sync error message 'NonInventoryInvoice at line: Invoice line descriptions cannot be longer than 60 characters!'

How to resolve this sync error

Reset the affected invoice, and update the line description to be less than 60 characters. The invoice can then be approved and exported to Sage 300.

To prevent this error, System Administrators can set coding field limits. In the Settings menu, click Invoices, and select Coding Fields. Select the correct Legal Entity, and add the minimum or maximum character length. You can learn more about coding fields here.

Invoices that exceed the coding field limit can not be submitted for approval. When trying to submit an invoice that exceeds a coding field limit for approval, you will receive the warning message 'The field 'Description' can contain at most 60 characters. Please update the value and retry.'

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